121 Ferguson Rd, Annapolis, MD | Directions 2140939.019047 -76.478284
I purchased a 2013 Lexus RX350 from Sheehy Lexus in Annapolis, MD last week. I had been searching for a new SUV for about three weeks. I had visited various websites to try and determine what vehicle I wanted to purchase. I was pleasantly surprised with the incredible service and responsiveness I received from my internet sales representative, Johnny Salinas. I almost immediately received an email offering to discuss my options and the various models. Once I connected with Johnny Salinas on the phone, we talked at length and he explained the pros and cons of purchasing a hybrid SUV. I had to delay my visit to Annapolis because of the weather but when i finally made it to the dealership on Friday, I was greeted by a friendly member of the Sheehy Lexus staff. When Johnny Salinas met me in the showroom, he had the vehicle we had talked about sitting outside and ready for a test drive. What I found extremely helpful was that Johnny went over some important information before we left the parking lot. The mirrors and seats were adjusted and I felt well informed of the safety features in the RX 350 SUV. On the test drive, I drove to a shopping center and Johnny went over, in great detail, the function of the navigation system, how to access the live operator and use the menu button, map button and mouse.
I have purchased quite a few cars over the years but this was by far, the most pleasant buying experience I have ever had. I did not feel pressured and Johnny Salines didn't hide anything. He treated me fairly, has exemplary integrity and was totally honest with me. Everything he said was up front and asked if I wanted to proceed with the purchase. It was very refreshing to not feel uncomfortable buying this SUV. When it is time to replace this vehicle, I will return to Sheehy Lexus and meet with Johnny Salinas. He was terrific and I recommend him highly if you want to purchase a car and have a pleasant experience.
There was another person that I dealt with at the dealership. Michele Mitchell helped me with the financing and had everything ready when I went into her office. She explained the different packages I could purchase to protect my vehicle and actually walked outside with me to show me what the coating would look llike on my vehicle. She was thorough, professional, very pleasant and went above and beyond what I have every received from financing folks at other dealerships.
Both Johnny Salinas and Michele Mitchell are tremendous asets to the Sheehy team and I recommend them both if you want to have an extremely pleasant, pressure-free purchasing experience. Thank you so much. Cindy E.
I just purchased a 2013 Lexus RX 350 at Sheehy Lexus of Annapolis in Annapolis, MD.
Rachael Holderied was my salesperson.
I can say, without reservation, that Rachael Holderied is the most professional, knowledgeable, and honest salesperson I have ever met at any dealership.
Thank you Rachael.
I would highly recommend Rachael Holderied and all the folks at Sheehy Lexus of Annapolis to anyone looking to purchase a Lexus vehicle.
I enjoyed working with John Cannon on my new ES 350 lease. He got me out of my current lease, with 5 months remaining, and got me into a new ES with good terms and a fair price.
I just leased a 350ES from Sheehy in Annapolis. My sales person, Kelly List was terrific and made the process about as painless as a car purchase/lease can be. She was knowledgeable, very professional, and understood and addressed my needs. The entire dealership experience was the best I have ever experienced. They seem to really "get it" with regard to meeting customer needs. Thanks Kelly and Sheehy!
Best dealership I have ever been to! The entire staff is really friendly, even if you are just there for a free car wash! My salesperson was Shandrial Hudson. She was very knowledgeable about the car I bought and has been really quick about getting back to me with all of questions ive had so far. Im a Lexus fan for life!
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