6324 Baltimore National Pike, Baltimore, MD | Map it
21228 39.286500 -76.765400(410) 788-8400 | View Website
Outstanding work!. The repairs made on my SUV were outstanding. Thank you!
Amazing!. THANK YOU times one hundred, Mr. Filling! I had been stopped by a cop for having one headlight off/burned out. That was my reason for being at Russel Toyota. Upon my arrival, I began my usual explanation about-- please tell any repair men-- Do NOT wind down this window at all-- it's BROKEN. At that, your Mr. Dan Moses told me how that needed to be fixed! I tried to tell him that I was not about to buy a door (as advised). Still, somehow Dan got with a "Pat" in the Service area. This man, Pat--he knows his stuff--he does, Mr. Filling! It took Pat some time, yet against all odds, Pat managed to get that window working like new (up & down)!…
exceptional dealer.
Cory Snyder was an exceptional salesperson and very pleasant to work with. Our initial contact was via email, and he was very responsive to numerous inquiries leading up to the sale. The process at
the dealership was longer than we anticipated, and Cory helped to expedite
the process as much as he could. Overall, we were satisfied and would definitely recommend Russel Toyota to others.…
goes the extra mile.... While I was deployed, my salesperson (Cory) was very helpful and able to tell me exactly what was in stock, which assisted me in knowing that I would be purchasing through Russel Toyota (because they had the best price, they were closest to my apartment, and they had what I wanted). He was also able to inform me of what additional vehicles were in stock when I came into the dealership, as I was looking at a few other vehicles. He was very helpful and I will recommend this dealership, and the online buying experience, to all my friends.…
Best car buying experience, very happy!. It was low pressure. I got an internet quote that was maybe $500 over invoice, the price of the truck I ultimately chose was competitive with the best local prices, and the salesman & business office accomodated my very busy schedule. Great experience, contrasts with other dealers (including other Toyota dealers) I've dealt with. I'll be back and will recommend Russel to my friends.…
