B&B Customs

08/18/08

Not recommended

by mamadukes9091 at Citysearch

We purchased a scooter from Merrit on 8/1, on 8/12 the scooter started leaking gas, and the headight goes out everytime the handle bars are turned. We have been trying ever since the 12th to get someone to answer their phone with no luck. I even faxed something to them today (8/18) in hopes to hear from someone. Our warranty is only good until 8/31 (unless I wanted to spend a few hunderd dollars to increase the warranty for another 60 days?) We also asked for a free tank of gas with the purchase (which was $3.00) and after charging us $1400 for the scooter they wouldnt even throw in a tank of gas........

Not very good customer service.......