Yellow Cab Co Inc

Disturbingly Rude Driver. The driver was late and was in a bad disposition. I gave him twenty for an $8.00 fair, he flew into an immediate rage about not having change. Telling me to look at the window sign about change. I politely told him to drive to a convenience store to get proper change. He told me not to tell him what to do. F ine I said give me my change so I can leave the cab. He continued to yell obscenities. I threatene d to report him, he said go ahead and made comments about my government continually. He's African. He continued yelling even after we got out. My daughter was also with me.…

Not Good. I would have awarded 0 stars if the system allowed. I called for a cab at 2:15 to pick me up at 3:00pm. At 3:15 the cab had still not arrived and when I called to check on its status the operator rudely hung up on me. As a result of waiting for/relying on the cab service I was late for a meeting.

I would recommend avoiding using Yellow cab for advanced reservations.…

Trainwreck!. Do not bother even calling. Every time I've called, I've either waited for a cab for minimum 90 minutes, or they just never show up. What an embarassment for a business. Would give them no stars if citysearch would allow.…

Dispatching definitely improving!. I had to take a cab to Penn Station last weekend. I had an early train and was worried when I called whether very many cabs would be operating at that time (just before 6am). I was pleasantly surprised with the dispatcher. They are definitely improving their customer service. She spoke clearly and was very cordial. She even asked what time my train was leaving to ensure I would get there in time.

I too, in the past have had a very bad experience with their dispatching; however, I agree in giving credit where credit is due, and they have definitely improved their service! Keep up the good work!…