Bel Air >Beauty >
Spas >Color Lounge Salon & Spa
Good work, bad attitudes.
I've gone here several times for my all over color, low lights and haircut. My stylist was very good. She helped me pick a color and low lights, had some very good ideas and I never left unhappy with the way I looked. the salon is beautiful and appears to be very professional.
I have recently decided to switch salons only because in this salon, there is a LOT of gossip. Now I know that some people like that sort of thing, but I'm not one of them. If it was celebrity gossip, I could be on board but this is gossip about their coworkers. They talk about each other constantly and are very catty. I felt like my stylist was more concerned with who's doing what or bad mouthing the other stylists that she forgot I was sitting in the chair. I will say that she did a good job on my hair but I like to know that I'm getting your full attention. eventually I gave up on the salon because I just didn't want to hear the back talk anymore.
If you are ok with the gossip, then it's a fine place to go, it just wore on me after awhile.
Unprofessional and immature and shoddy work. I showed up for my appointment and the stylist wasn't there due to family emergency. I'm truly sorry for this individual and understood that things happen and would have come back, but the owner Chris said his assistant was very good and would do a great job. I ended up with a TERRIBLE brassy yellow/red color on 2 inches at my roots only, the rest was my original color. (I had asked for my regular blond highlights). I had reddish dye on my forehead and neck. The gal had to ask another stylist to help fix it but after another attempt it was still horrible. I rescheduled to come in for a fix from the original stylist and then ended up with a greenish, gray ash low tone and white/gray highlight with bleeds from the foils in numerous spots around my face and throughout the head. Friends and family thought it looked really bad. UGH! So I went in the next day to discuss a potential solution with the owner and stylist. I was told by the stylist I was being "ridiculous", "picky about the bleeds", "annoying and bitchy" and "wasting his time". The stylist raised his voice to a yell, the owner had to tell him to walk away from me. I've never see anything like it! I just wanted a reasonable solution and was willing to have him fix it! I asked the owner for a reimbursement but she refused. I'll be going elsewhere and warn you to cross that place off your list!
hair color and cut-very disappointed. I am so disappointed in the color and cut. My hair is about 3 shades darker then I wanted and the cut looks exactly the same as the one I went in with. Not what I paid for, especially since I was looking for something different. Not to mention I left with hair color all over my face, ear and scalp! The stylist tried removing it for me but couldn't. Maybe she should have taken her time in the first place. I had it on my cheek for goodness sakes. Don't ever wanna go back but wanna get what I paid for too!
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