the best customer service! they went above and beyond. Shawn and Monica were amazing!
Big Mac was sick and they fixed him right up! Apple stores and products are the best! I have always found the greatest and most knowledgeable people working in Apple stores!!
Look for a person with a green iPad cover to check in for appts
What's the point of making an appointment if they don't give a grace period? I was a few mins late and had to reschedule two hours from now =/
This service actually sucks...their over use of technology actually slows down the customer service times
Better variety of accessories here than at Towson shop. Good service, even with a teeming crowd.
Horrible. They don't wanna work with you on anything. My phone was under warranty and when another Apple store said they fixed that particular issue for free this one wanted to charge me $50
They don't fix iPod's, only replace them. Dumb.
Ask about LARK, the silent alarm clock and sleep sensor for iOS
Ask for Erika S.! She has the BEST Customer Service Ever!!!!
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