Quick Fix Eyeglass Repair

10/22/09

quick fix is no fix

by luther g at Citysearch

i am a very angry customer. i was referred to quick fix in rockville, md by a local optical store while i was in town visiting my sister. quick fi took in my beautiful gold frame and gave me back a frame that now looks like a rusty nail. their repair lasted about thity minutes. i went back for a refund and was told my the manager that i could not get my money back. so much for good ol customer service. i will now contact better business bureau to try to make this right

• Pros: no pros
• Cons: all cons

03/24/09

GREAT SERVICE

by FUFM at Citysearch

I went to in to get my glasses fixed and they have great customer service on top of that the price to fix my glasses was good considering I would have to buy new glasses for triple that and they had them fixed in less than a hour. I am a very happy customer!