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He is always friendly. Overall, the service is excellent and our service advisor, Alex, is outstanding. He is always friendly, helpful, honest and goes out of his way to make our service appointments a positive experience. He is the chief reason that we continue to bring our vehicle to Ourisman VW for service.…
Great experience. I intend on purchasing a new VW probably within the next year and spent most of this visit consulting with a dealer in the showroom. Although the amount of money may seem small, based solely on principal, this experience has impacted my decision on doing business with this dealership.…
Pleasant experience. Always a pleasant experience.
Feels like family. Mike and Alex always provide excellent service. Enjoy taking my car there, feels like family.
Thank you Paul for your professionalism.
My first visit to Ourisman Honda of Laurel was in October 2010. Although the dealership did not have the 2 door Accord V6 (manual)at the time, the salesperson, Paul Morin, contacted me in November
2010 to inform me the automatic was available, and was welcome to test-drive. I immediately loved the V6 during the drive, but yet it was not a manual. Being an avid "stick" driver, I insisted my next car must be a manual. In January 2011, Paul contacted me again with the news that the coveted 2 door black Accord V6 (manual) was in stock and ready to test-drive. A few days later, I drove that black Accord V6 manual off the dealership lot, and have thoroughly enjoyed it since. I have received countless compliments on the car; from complete strangers to family, friends and coworkers.
Since the purchase of my vehicle, I have referred a friend to Ourisman Honda of Laurel. She is now enjoying her black Accord with no regrets!
Thank you Paul for your professionalism and follow up!
Thank you Ourisman Honda of Laurel for excellent service!…
