3371 Fort Meade Rd, Laurel, MD | Directions 2072439.100297 -76.826647
SHAWN & ANDREW IN THE SALES DEPT WAS VERY HELPFUL AND PROVIDED OUTSTANDING CUSTOMER SERVICE
The Dealership is great. I'm very happy with it. The professionalism of the entire staff has been nothing but top notch. This stands in stark contrast to the VW dealership in northern Virginia that I purchased the vehicle from. Thanks for the excellence.
Once again, I would like to thank both Joe and Tyrone for helping me out when I was in a pinch and needed a second car. They when far beyond what I was expecting in their helpfullness and friendlieness.
Mike was an excellent salesman! He started by asking what we were looking for in a car and then he took the time to get to know us and familiarize himself with our situation. He ONLY showed us cars under the budget we set and he showed us cars that would suit our lifestyles. We went above and beyond for my fiance and I. I will always go to Mike in the future! I will certainly be suggesting him to my friends and family also!
After spending the past month searching the perfect vehicle that was within my budget I must say it was a breath of fresh air when I arrived at Ourisman Honda. I was immediately met at the door by Marshall Sanders and I was very impressed from the beginning. He was friendly, not pushy and didn’t give me any crap! Because I had already done my research I knew exactly what I wanted and they were able to deliver. I WAS BLOWN AWAY! Then as if it was already too..good to be true, I met a wonderful young lady name Debbie Lewis whom was a no-nonsense give it to ya straight kinda person and I so…appreciated that very much. She spelled out exactly what I needed and didn't cut any corners. I cannot wait to tell all of my family and friends and of course show off the new ride!!! Thanks Marshall and Debbie and my new Ourisman Honda family.
I bought a brand new Accord from this dealer, a week ago. We were lucky to have Marshall Sanders as our sales rep. He made this purchase extremely easy. No pressure to buy, just a great source of information and support during the process. Very honest and friendly. I feel good about my purchase. I would recommend this dealer and Marshall to my friends.
Great vehicle and 1st class service. Has me thinking about trading my wife's Santa Fe for a Touraeg.
Service Advisor was especially kind as well as informative (Alex) I also appreciated the teamwork shown between Alex and Mike, 2 service advisors who coordinated old car needs with the current. Very impressed work was handled promptly and completely
My service advisors are Randi and Jerry. These two are OUTSTANDING... Randi always answers any questions I have, tell me when I can hold off on doing certain services (especially if it's out of my budget) and is very timely. She not only explains everything to me, she takes her time to go in depth about the service that's being performed on the car. Jerry, he's my truck guy. I have a running joke with them, I tell Randi she gets the car, Jerry get's the truck.
Kudos to Andrew Kolbe and Ron Lane. When I call the service dept, I always ask for Andrew and have all the confidence in the world with him servicing my 2011 VW Jetta Wagon.
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