3371 Fort Meade Rd, Laurel, MD | Directions 2072439.100297 -76.826647
I was looking for a good used car, and my search led me to Ourisman Honda in Laurel. It was the first place I stopped on my car shopping day. Mike Scandora, the sales rep, greeted me at the door and helped me with my search. He was very friendly and helpful. My wife and I took the car for a drive and enjoyed it. Mike pulled up the CarFax listing and helped me compare it with other cars that I had on my list to look at that day. He helped me to see the value of the car they had, and I decided it met my needs and was the right price. He was even able to get a little bit more knocked off the price. Shortly after buying the car, I noticed the check-engine light came on and the cruise control was not engaging. Mike bent over backwards to get my car in for service as quickly as possible, even though it was during the very busy President's Day weekend. They were able to diagnose and fix the problem at no cost, and it really is a good car. When I am in the market for my next car, I will most likely start by calling Mike at Ourisman Honda in Laurel!
Financing was GREAT, Marva took her time and explained EVERYTHING to me. Pros and Cons. She left no stone unturned... AMAZING.
My husband and I were looking for a reasonably priced used car and came across ourisman VW. We called with a few questions and Mr. Scandora went out of his way to take photos of the car we were inquiring about and letting us know all the details before we drove from out of state. Once we arrived he made us feel at home with his genuine kindness. He was very helpful and understanding to what we were looking for. We ended up getting the exact VW we wanted, and love it. Our entire experience at ourisman VW was outstanding. The managers were also great, very understanding and very willing to help. We will definitely be back for all our services, I highly recommend this dealership, especially mr. Scandora!
VW service went above and beyond. I was blown away.
I've been impressed since the day I bought my vehicle (October 2011)! Your quality service is why I don't mind driving from DC to your dealership.
My vehicle was in and out in the time I was told. I was very satisfied and the customer service was excellent.
Once again, Alex continues to be your top and best service consultant! I will also add, that all of the service staff has been just fantastic to work with. Alex, however, is a stand out who deserves your top recognition, a raise, and promotion! Thank you again Alex and thanks VW for ensuring you have the right folks taking care of your most important assets -- your customers!
you have excellent staff. they are honest, courteous and helpful. thank you!
I must say, I am a tough cookie when it comes to making a choice or a selection. Shopping is not one of my fortes and working with Remoe and Carmen was wonderful. They took into consideration my financial situation and tried to help me within their means and or powers of doing so and if they couldn't they would speak to someone else.
Now that we have transportation that is not only mechanicaly sound but also covered under warrenty, we are resting easier.
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