Homesafe Security Systems, Inc.

THIS COMPANY IS A RIPOFF>>>>>AVOID THEM LIKE THE PLAGUE!. I cant give them less than 1 star so here I go. I had a new home built by a major builder who has a contract wtih Homesafe Security Systems to do alarm installations. Their service works like any other alarm company from the standpoint that if your alarm goes off, they call, alarm goes off, they call. Pretty industry standard stuff so no qualms there.

The problem began when I was two months late on my bill. They literally called me at my place of employment and spoke to my employee and shared that I was late and harassed me at work. At that point I grew extremely frustrated with this company and told them to cancel my services and send me a final notice of a bill.

I did not have services with this company for over two years and "cut the lines" for their alarm in my home. Well two years later I get a letter in the mail saying that they were suing me in court and that I had to pay thousands of dollars for a service that I had not had in years and did not owe the money.

This company's customer is horrible and they are rude and inconsiderate and give no regard for respect for privacy or confidentiality and will harass you anywhere. Then to make it worse when you disconnect / cancel service they will try to charge you a fee Im assuming to complete the term of the contract which is insane. When I did the research online look at what I found here.

www.site.homesafesucks. com

Apparently they have been doing this for years. I did not create that site and I have nothing to do with that site above just in case you wondered. Do your research, do not do business with this company and avoid them like the plague. They are HORRIBLE.…

Remote Video Cameras. We just upgareded to Fios in the house and added wireless Internet. My friend showed me her iphone and how easy it was to view her cameras in her home through app on her phone. I called the same company and spoke to Paul and he was able to upgarde our existing security system and include the cameras and a service plan for a good price... it was more than we were spending for our existing security system, but the new system, we can watch the kids and the pets when we are out as well as control the alarm from my phone. Very cool features!

The company really knows their stuff... if you have a smart phone, you need to check it out..

JV…

Very neat and responsive!. I had another company give me a quote but failed to return phone calls regarding questions on the installation. Homesafe actually responded to an email over the weekend and from day one, was very responsive to all our requests. We added cameras as well as wireless security and are very satisfied. I would reccomend them highly.…

Great Customer Service. I was referred to them from a friend. they came out on a Saturday and installed the system as described. The were neat and very friendly. I had one small problem with a portable keychain remote control and they came right back to fix it, it was the battery, otherwise everything works great! Thanks again Homesafe A+…