09/05/09

Not great...

by VacationRental

Trying to make an appointment at this place is impossible. The teenage girls running the reception seem to enjoy telling you there are no appointments for the next month for the service you want, and then acting all surprised when you say no, that's not the service you asked for, then putting you on hold for ten minutes, then dropping the call, then making sure you speak to a different one of them when you call back and then putting you on hold again, while they 'check the book' (you can hear them giggling with each other in the background as they flick through the pages of the book very slowly, or their magazines, I am never sure). With all the new day spas opening in Columbia/Fulton, I assume these girls are actually working for the competition and trying to sabotage Lynn's, -- if they aren't, then someone in management really needs to get a clue and get them fired! Like the other reviewer, I find the services are fine although the pedicure/manicure area in the new location includes some weird pipe sucking noises and the pedicures in there are really good or mediocre depending on the technician. Massages have been generally ok, if a bit rushed, and facials ok also. I tried a lavender body polish also but found it a bit overpowering. I really don't like the new location it's very "medical" on the outside and doesn't put me in a relaxed mood.

05/25/08

lynns day spa

by moey12

very unprofessional bait and switch advertizing...teenage workforce with no customer service ethic. The owner is also very unprofessional. iF YOU WANT TO GET TAKEN FOR A RIDE THIS IS THE PLACE TO GO!!

• Cons: bait and switch advertizing unprofessional

05/19/08

Save Your Money!! What a WASTE!

by mzkiki

I decided to treat myself to a relaxing day at the spa and saw that this spa was rated number 1. HAAAAA, what a joke! This spa should have been rated POOR! For starters, inside looks like an old house and it smells of cats and dogs. It must be that musty old carpet that is holding this horrific smell. I just couldn't get past it. They should greatly invest in scented candles and glade pluggins to at least TRY to cover up this horrendous odor if they are not going to invest in new carpeting. The rooms are cold and very uncomfortable. The techs that I had were very friendly. If it weren't for them, my experience would have been a TOTAL flop. Tracy was so funny and great to talk to. So we talked the entire time. My second tech was Kelly and she was also a nice and friendly person. Again, I just could not get past the smell or the coldness. The rooms looked so dirty and unclean. My rooms didn't even have Drapes on the windows..just the metal blinds...stained walls and ceilings. I barely wanted to touch anything. Nothing about this is relaxing, just plain WEIRD. I went to Spa in the Valley and had an absolutely WONDERFUL experience. One of the techs also agreed that it is a great spa (Spa in the Valley), but too pricey. I know now, to go with quality and not with affordability. Spa in the Valley...here I come...because Lynn's is for the birds...! I'm a very easy going person, not at all hard to please, but really, this so called spa is a little too lax and not at all professional. Its dirty, cheap looking, and outside of SOME friendly workers, not at all customer oriented. Save up your money and go to a more relaxing place. Read reviews first and you be the judge. Had I read you alls reviews first, I would NOT have chosen this place. Two thumbs and two toes DOWN!

• Pros: Affordable, Started on Time
• Cons: Dirty, Smelly, Unprofessional, Cold