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la Madeleine

6211 Columbia Crossing, Columbia, MD | Map it  

21045 39.196687 -76.815131

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My Rating

A charming cozy atmosphere with a taste of the French countryside.

Features

Cuisine:
French, Soups
Categories:
Catering, Grocery Stores, Bakeries, Restaurants, Cafes

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Bakery Products:
Pastries
Restaurant Special Features:
Carry Out, Breakfast, Lunch Spot
General Info:
Open 7 Days
Payment Methods:
MasterCard, Discover, Visa, American Express

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Reviews for la Madeleine

Kaylovesfood

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 03, 2012

After a horrible experience, it is important to warn others. If there was a lower rating then 1, then I would put it. I am so upset that I could cry. The manager there was so mean to me, I don't want to ever go back. When they promised they would call me, they lied to me and now I don't know what to do. I feel so taken advantage of.

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SunKawanya

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 03, 2012

If you are looking for rudeness, this is the place!. They don't want to take care of their customers. There are so many people that are complaining about your Columbia Maryland branch. The rudeness, the manager is apathetic. I keep hearing about all they bad things and just want to warn anyone of how poorly the experience will be.

You will be afraid to go in because they will be mean to you. The Manager is the worst!

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BarackKnows

Member since Feb, 2012 View Profile
2Reviews
0Photos
Joined 3 months ago
1.0
February 03, 2012

The Rudest Manager Ever!. My friends and I believe that they care so little for their customers that they would rather lose them then apologize. La Madeliene has the worst customer service and they don't take resposibility for it.

I know at least 18 people that have been turned off by their poor communicatoin skills, poor customer service and their apathetic behavior.

When you reach out to them only to find out they will promise to 'Make Things Right' and never call.

They blocked people who just want to be heard that they are disgusted by the disregard for what is professional.

If you know anyone at La Madeliene who cares, maybe they will read this.

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Contributor

Member since Aug, 2003 View Profile
1k+Reviews
0Photos
Joined 9 years ago
August 17, 2008

French cuisine, specialty coffees, wines and pastries are available at this chain eatery.. In Short
Hardwood floors, tables and chairs scattered in front of a fireplace; the decor is reminiscent of a French countryside cottage. Orders are placed at the front counter and brought to the table. Full breakfast, lunch and dinner menus are available; however, patrons are invited to come just for a glass of wine or cup of coffee. No meal would be complete without trying the strawberries Romanoff--fresh strawberries topped with brandy cream sauce.

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