04/30/08

NO thank you NEVER again

by cdada

Avoid this place!

1)This place is "famous" for their pizza; after dining there I would phrase it as INfamous. I was with a party of 3 and we all ordered a different pizza off of the menu so we could sample a couple of different ones. They were all bland, undercooked crusts, and too few toppings for my likes.

2)They forgot 2 of the apps we ordered, a glass of wine, a glass of water, to bring utensils for one of us, and the birthday girl didn't get her salad until we had to ask for it when the main dishes were already delivered. I only ask for what I pay for

3)1 Month of billing issues! Apparently it is a challenge to swipe a card. I picked up the whole tab for the group, left a 40% tip... but I guess they wanted more?! They double charged, with the second charge hitting the day after I was there, me on my card. The second charge was in the pending status for 4 days. I use a certain check card for entertainment purposes so I only keep a set amount on it. Thanks for the overdraft. So after a month of faxing this and that, 10+ calls in the phone tag game and then finally talking to their corp number, I decided to stop battling and just went to my bank: They fixed it right away for me.

I wish I had read the reviews there before I decided to entertain people there, but now I know. This will be one group of customers you will never see again.

• Pros: The apps were good. Inexpensive.
• Cons: Slow forgetful service, unable to charge a card correctly, hard to resolve problems with should they arise

04/24/06

Any Bertucci's

by hawxylady

Having lived in Naples, Italy and growing up in NYC, I know pizza! The only pizza I like in D.C. is: 2 Amy's; Pizza Paradiso; and Bertucci's pizza Margherita with fresh mozzerella. These are all brick oven baked Neopolitan style pizzas. (Bertucci's is the most accessible).

• Cons: noisy

03/31/05

The best pizza I've ever had!

by dianarfb

There is one word to sum up Bertucci's food---"Addictive". I can't go a week without my Bertucci's fix. Call ahead for seating though...everyone else feels the same way!