Super friendly service!. I really love this place! There is a huge selection in the eyeglasses and I just recently booked an eye exam. Im only 15 and I went in with my mom, but the staff greeted us super politely and they treated me like a customer even though I am younger. The clerk asked me directly for my information and gave me the business card and it showed that they uphold respect for all their customers. Im changing to contacts which makes the search easier but if I had to get glasses again it would be so hard b/c the selection is just amazingly vast!
Fashion and Professional.
I just moved to a new law firm here in Baltimore. I came in to Shear and was met by the office mgr. She shook my hand and introduced herself with a big smile and greeting. I was asked questions about my profession, if I wanted to update my look and what I preferred as well as if I had a backup pair of glasses for reading and sun. She showed me designer frames and imported frames as well as regular frames and always said no if she really did not think they looked god on my face. We even got opinions from the other staff and a couple customers in the room, what fun. The other ladies that worked there I was told had over 10 years experience and were highly trained in this field. The mgr had 30 plus yrs and was licensed as well as the Owner Mr Shear who has over 40 plus years experience and his daughter is the Optometrist on staff there. I must admit I felt very at ease in their office and chose an impor frame by Bellinger. I was asked about options I might need on my lenses to enhance my vision so I decided to get the works. Only have one pair of eyes. I am very pleased with everyone there. I had the pleasure of meeting Mr Shear when I returned in two weeks to pick up my glasses , he brought them to me and fitted them. Very pleasant and spoke to me about his photos he takes on his trips and displays them in his windows and walls. Impressive. Colorful bunch of people and well versed in this field. I am writing this because I was browsing on the web to find a good place to get my eyewear and saw the two bad comments made. It did not deter me from investigating the option of trying out Shear Opticians if that is the purpose. I find as a legal advisor that everyone is entitled to their opinion true, however don't believe everything you read or hear, research it for yourself! I did just that and am glad I did. Good Job Shear Opticians, I will return after January to get my sunglasses as I promised!
Law Group Charles St.
Best Selection, Friendly People, A Can't Miss. I have been getting my glasses from Harvey Shear forever. he and his staff are knowledgeable and friendly. his daughter Melissa gives the best exam. A can't miss place for great glasses.
A Wonderful Experience!.
This Optical is the place to go.! If you want friendly service,and quality care.
My husband and I visited this store several months ago. We got the Best Eye examination by Dr. Melissa Shear. She was friendly, polite and explained in detail about the results of our tests. Asked if there were any concerns or questions! We then decided to have the staff showed us frames.They asked us questions to help with selections and took the time to show us many choices. They explained about lenses choices and gave us information so we could choose what we wanted with their advice.(Impressive) By the way , this office has an array of beautiful unique frames and variety of pricing to fit your personal needs. The staff made our experience fun, and were knowledgeable, and experienced. A Beautiful Office and Top Service. We are very happy with our eyewear selections! Thank You Bernard Shear and Staff!
Rude service and high prices. Not a friendly place. The staff seemed uninterested in helping me and the prices are very high. I have an issue with my frame as well, the screws keep popping out but I can't get them to repair it properly or to replace it. In the future I will shop elsewhere.
Best Selection and Service in Baltimore. Best in Baltimore hands down. The customer service is top notch and so is the selection. This is the mecca of eyewear. If this store does not have it the frame is not popular. This store stands by its products and has the best customer service of any eyeglass store I have ever visited.
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