We HAD been going to Mt Carmel Animal Hospital for many years, but no more. Good vet care, quality equipment, etc costs...I realize that. But I have watched their rates go through the roof. Numerous times I have caught mistakes on their bills....always in their favor. Their own staff can't even explain their complex invoices. If you are asking for my opinion...find another vet. I do not trust them at all. I have heard that some vet offices now work on a commission system for their staff....perhaps that is the reason for their decline? I just don't know...it's a shame they have become so greedy.