Jimmy's Cab Co

mia h.

Joined 2 months ago

Worst service ever do not use very bad customer service bad drivers and overcharge you!!!!

Barry M.

Joined 5 months ago

I called well in advance for a cab to get to an important meeting. They said it was "on the way." One hour later I was still being told it was "on the way." When I asked what, roughly, does that mean, they said very soon. It arrived nearly two hours after my original call.

Horrible cab company. Lacks class, lacks civility, lacks accountability.

My suggestion: look elsewhere (especially if you want to make your appointments on time!).

Doesn't Recommend

Rayena S.

Joined 5 months ago

worst service ever!!! the cab drivers are good!! but it's the office ;ppl who takes the address!! they are the rudest people!! have no customer service at all!! They are not helpful at all!! keep it up You are ruining your own business!!

Yvonne B.

Joined 6 months ago

According to my daughter Jimmy Cab is terrible. The driver had a GPS but ask her how to get to her house. The whole time it was on and he was on the phone. She said never again.

Doesn't Recommend

Adam W.

Joined 6 months ago

Terrible. Called four times and they never showed up. Please try another cab service first, because a cab company with service this terrible doesn't deserve to stay in business.

Doesn't Recommend

Phil W.

Joined 1 year ago

Must not rely on repeat business.... ...because I know I'm not using them again.

After calling back because the cab was then outside of the 20-minute arrival window, basic information was exchanged since I figured it would assist in looking up in the computer cab position or some such. When it was obvious that I was calling back, the response was, "You should have told me this was a call back. The cab is on its way" and hung up. Really?

I guess it was my fault for assuming they had some sort of system by which to know where the cabs were so they could reassure *customers* that, "Oh, I see -- sorry, it looks like the cab hit a bit of traffic on its way to get you, it'll be another two or so minutes." That would be what GOOD companies do. Do not mistake Jimmy's Cab for a GOOD company.

Jimmy's does NOT deserve your business. They deserve a swift kick in the @#$ and a lesson in not only basic manners but Business 101. My only regret is that with City Search, I can't leave a zero star review.

Doesn't Recommend

lkdjfaldkjh

Joined 2 years ago

JIMMY'S CAB IS AWFUL. I made a citysearch account JUST so I could write a review about how terrible jimmy's cab is. I go to towson and there aren't many other cab services to use, so we have to use jimmy's. and they f*cking suck.... they always take forever to arrive and their drivers are reckless and don't speak english. But the WORST is the operators! I called tonight because the cab I ordered wasn't there yet and the operator LITERALLY said to me, "I'm not God, I don't control who is doing what, people get murdered every day, and you can't control it.." blah blah I couldn't even follow him but he was basically going off on me. And then he called me a stupid ass and hung up. Whoever runs Jimmy's cab is an awful businessman/woman and need to hire some decent f*cking people.

Recommends

Carib

Joined 2 years ago

IMBECILES!!. I have never had a good experience with Jimmy Cab. One woman operator has no courtesy. On top of that, the drivers do not take the initiative to drive around the local area and familiarize themselves with Baltimore City. One driver had no idea where the Inner Harbor was. YOU HAVE GOT TO BE KIDDING ME!!!!!

Doesn't Recommend

DemonikDreamer

Joined 2 years ago

WORST cab company EVER. I absolutely HATE Jimmy's cab co. They are the rudest. slowest, most expensive cab company in the area. The only time they are ANY good, is if you have a preset pick up time, and God forbid you change the back home destination. Then, they don't pick you up at all. I've literally waited over an hour for my cab, and when I called back, they said we were supposed to call back after 30 minutes to make sure we still wanted our ride. Screw them.

Recommends

DLovelace40

Joined 2 years ago

Better than Valley or County Cab!!!!!. Always nearly on time. They call ahead to let you know they have arrived. Valley and County cab have almost got me fired on different occassions because of their lateness to arrive. I only use Jimmy's here in Owings Mills now.