About Faces Day Spa & Salon

VERY, VERY Positive First Visit!!!!. I was referred to About Faces in Towson by a colleague. Before my first visit, I read quite a few very negative reviews of this salon. I was hoping that the reviews were wrong. I visited About Faces in Towson last night for the first time. IT WAS AWESOME!!! Don't believe everything you read when you see negative reviews. I am not sure what the negative reviewers were talking about. I am an African American woman (the salon is predominantly Caucasian), and I felt totally comfortable and welcome in this salon. I did not feel like anyone there was stuck up or unfriendly/unprofessional. The receptionist immediately greeted me in a very friendly, professional manner and walked me back to introduce me to my stylist, Chel Joyner.

Chel was very friendly and professional as well. My wait was not very long at all. They respected my time, and Chel was not working on 10 other clients while I was being shampooed. By the way, the shampoo girl was very good. I felt like I was being shampooed by a massage therapist. It was very relaxing.

Chel gave me a great hair cut. It was very precise. Before she cut my hair, she asked me what I wanted. She got my cut pretty much exactly like the picture that I brought in. I was in and out of the salon in a little over one hour. I am already scheduled for another appointment and will get a relaxer and color with Chel next time. I am very impressed with this salon, and I will be back regularly!!…

Customers are obnoxious and clueless. How would you all like it if someone came to your work and did nothing but bitch about you and how crappy you work? Do you bitchy clients know that after you complain about your service after the work has been done, that it comes out of the paycheck of the person who did your service? About faces takes money out of people's paychecks each time you complain, did you know that? How would YOU CLIENTS like it if you did an hour massage and then some nasty ass client goes to customer service and complains? How about clients take showers and wash yourselves prior to coming to the spa and learn how to tip? Can't afford it? Stay home then. The one who only complain about everything just to get it free can just stay home and you know who you are. Get a life, people that provide service have families too and all you do is bitch and complain. Peace…

Highly Recommend this Place!. I'm just a guy on a business trip in Baltimore. I really needed a haircut and a massage. Just got back from the About Faces in Towson. Wow! Danielle isn't messing around. She's a healer and gave me the best massage. Carly was my hairstylist. She really spent a lot of time with me and made my haircut exactly right for me. They made me feel great and I highly recommend you go there. This is my first review ever.…