Holy Frijoles

08/19/08

They stole from me too--TWICE!

by baltimorefan at Citysearch

I have been here a number of times--the food is good, but twice I've paid with my debit card and left a cash tip. Both of those times, the waiter tipped himself/herself on my card in addition to the cash that I left! The first time I spoke with the manager and was lead to believe it was a mix-up and they fixed the problem immediately and it would never happen again. Six months later--happened again. I can assure you it won't happen a third time because I will NEVER dine here again. I do not recommend this restaurant to anyone unless you are interested in being ripped off.

• Cons: They're slow and dishonest

01/31/08

Great Food and Deals, check your carry out order

by klovalove at Citysearch

Love the nachos grande at this place, however you have to keep an eye on everything when you carryout, I ordered a (2) nachos grande with everything for myself and a group of co-workers at my job. When I got the Nachos back to the office and all divvied up we all realize there is no meat?? Called up to Holy Frijoles and spoke with the same guy Lesser who took the order, and he says just because I ordered grande doesn't mean the meat would come I tell him I asked for everything and I spoke with you when i ordered he doesn't take my name or anything just tells me to speak with the manager next time I come. The staff needs to lay off the mind altering substances!!!! I will go back and speak with either Nate or kristen then let you know how well they handle this dillema. My suggestion order all you want but eat in so if theres a problem you won't have to deal with the lack of ready response to issues.--------------------->

As promised I would follow up. I ordered carry out a week later and spoke with Abbie? after a little back and forth (manager stepped out and she needed to phone her regarding my mix up). They comped my two orders of nachos and they were loaded with all of the desired toppings, we ordered other items this day (chicken quesadilla, and how ironic nachos grande no meat - Lent) and everyone was thoroughly satisfied. So hat's off to Holy Frijoles for totally redeeming yourselves. Due to the excellent attention my office will enjoy the best Nachos deal in town. So don't hesitate to dine in or carry out of this spot, bur you gotta try the loaded nachos there's enough to feed 4 for under $10.00. The toppings are fresh and delicous some of the best salsa ever.

• Pros: Great food cheap eats
• Cons: check carry out orders thoroughly

12/17/07

Waiter Stole

by msmarie3 at Citysearch

I have been to this restaurant on several ocassions and have always enjoyed myself, but my last visit left a bad taste in my mouth and less money in my wallet. My office did take out and i put it on my charge card. I didn't tip the guy on my card but with cash. I checked ,my statement and foud that instead of the $40 there was a $50 dollar charge. Come to find that the waiter tiped himself $10 after we left and then processed my card. Called to let the manager know what type of people they had working there and she totally blew me off. Will never go there again. If you decide to eat there DO NOT PAY WITH A CREDIT CARD!!

• Pros: None
• Cons: They Stole from me