Either practices descrimination or simply gives THE WORST service in Baltimore..
I think, for the first time in my life, I've been discriminated against.
We (party of 7) walked into Paper Moon cafe at 2am. We were seated at approximately 2:30am. In this particular dining room, we were the second table to be seated. The waitress took our order almost immediately.
In the meantime, 4 other parties were seated after us and had already received their food, one of them being a party of 7 black people - who not only had their food, but finished eating. The first party seated had already left, and their table bussed. The remaining tables seated after us were 2-tops.
By 3:15am, I finally complained and asked to see the manager. In the meantime, the waitress FINALLY passed by our table a second time in 45 minutes and said she would begin bringing out the food. When the manager (an african america) came by the table, he said that when the kitchen receives large checks, they split up the order by preparing half now, and the other half later.
After previously working in the restaurant industry (Opa, Fells Point, MD.), I know beyond the shadow of a doubt that this was a lie. No respectable restaurant would make their customers "eat in shift" or prepare some food and have it sit ... getting cold while waiting for the other parts of the order to be made. I continued to ask the manager why the other table of 7 - the african american table, not only got their food, but received it all together and in a timely manner while our table of 7 white people were still waiting (now at 3:30am) 1 hour. And, why our waitress only passed by our table 2 times.
His reply was, "you can either accept my explanation or you can leave." We abruptly left at 3:30 without any food.
That kind of reply in iteself is TOTALLY UNACCEPTABLE in any customer service industry. Either we were discriminated against because we are white, or becuase we are gay.... or this place just simply has HORRIBLE service.
spotty, definitely has character....
i will say this, the place is interesting to look at. sometimes i find myself going there because everything else in baltimore seems to close way too early for my tastes...despite my bad experiences i keep returning.
the food has only made me sick about 3 times, but inexplicably. i don't know how it's possible to ruin a mushroom sandwich or a grilled cheese, i can only imagine it must have been the nasty grill. the service is always a mess. they make no apologies for the variety of mistakes each one of your ten servers makes. one day i spent two hours in the place and all i had was a bagel, no loitering. best described as a well decorated money and time-sucking vortex, paper moon is still a part of my dining lexicon but i can't say why.
Unique atmosphere and pretty good food. Paper Moon is a landmark of sorts: a 24-hour diner with a large, eclectic menu and a lurid, eclectic atmosphere. It's popular among late-night diners making their way home from the bars, and late-morning diners shaking off their hangovers. The food is mostly standard diner fare - breakfast, sandwiches, salads, a few homestyle entrees - with what you might call a California twist, and a respectable selection of vegetarian items. Every surface in the place is covered with weird, arty junk sculpture - antique fans and radios, vintage dolls, and all kinds of other garage-sale scores - jutting out at improbable angles. The menus are adorned with handmade collages of old pulp novel artwork, Mormon Tabernacle Choir album covers, and other kitschy ephemera. It's sort of like being in your grandmother's attic on acid. The aesthetic even spills out to the building's exterior, which is painted in vibrant, clashing colors and adorned with haphazardly placed mannequins (and a toilet). If you're interested in a sublime culinary experience, Paper Moon probably isn't what you're looking for, but if you want a supremely funky place to get some decent pancakes after a beer-soaked evening at the Ottobar, you'd be hard-pressed to find a better place.
Worst Anything in town. Ok,when this place first opened it was good. WAS..... This place now STINKS. The food is not good, the staff is the worst, the people at the DMV are more friendly. They have no CLUE what they are doing. I waited 25 minutes for water............lets not even talk about how long the food took,the it was cold. And it is so over priced. If you are hungry at 3am you have a better chane with the 7-11 pizza acrossed the street. Just don't go it is a waste of you time,money and taste. Oh and I live just a few blocks away.
Dumb and dumber. Decorated sinks and urinals notwithstanding, this dump is about as interesting as beige wallpaper. The food is atrocious and over priced, the staff witless and without charm. If someone you know likes this landfill, then you have absolute proof that they are insane.
CHEAP EATS!!!. When I was in my 20's(a while ago) the Papermoon was a great cheap place to eat. But in the past year the prices are out of hand and the service is non existant. The food is hit or miss. I only take my out town friends there for a coffee and pie at the counter because the decor is pretty wild.
Pretty Good. They used to sell beer and "whine" but I guess not anymore. Interesting staff. You do not get just one server. Staff can be a little aloof. Food is good but I do not agree that it is cheap. Lots of vegetarian. Gets a bit wild at times after the bars close.
generally good. the atmosphere is fun, but the service is lacking. the staff is often rude and forgetful, and you will often wait a long time before your food is served, especially during late night and weekend breakfast hours. food is generally good, and restaurant always draws a crowd, esp. after 2am. convenient, with a different atmosphere. lots of vegetarian options.
You just HAVE to go here!. Travelling to Baltimore from Atlanta Iwanted to find an original, hometown place to eat- and CitySearch found it for me! Papermoon Diner is the coolest place I've been to in a long time. The atmosphere is amazing! I found myself snapping pictures of old Transformers, mannequins decorated with green plastic army men, flowers planted in old sinks, original art and much, much more! And the food was excellent, to boot! (I would suggest one of their many quesadillas) Definitely a place I would go back to.
In a city known for its unpretentious eateries, this wackily decorated diner shines round the clock..
Pez dispensers, Barbie dolls and mannequins with and without arms are just some of the eclectic items that make this 24-hour restaurant such serious fun. The small space is divided into three sections: The middle has a standard diner-style counter; the back room has orange and lime walls with Keith Haring-style paintings; the front room--with its worn wooden floors--is crammed with all kinds of objects, including, of all things, a blender.
Papermoon has plenty to satisfy late-night cravings: sweet potato fries with deep-fried crunch surrounding creamy orange fillings; a sophisticated mound of hummus served with pita triangles, tomatoes, cucumbers and sprouts; a "TV dinner" of roasted turkey with garlicky mashed potatoes, cranberry sauce and gravy; and multiple omelettes. Sandwiches and wraps are enormous; desserts, such as the warm deep-dish apple pie with vanilla ice cream, are crafted with care.
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