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Boarding. Do not board your animals here. They neglect them. I'm a previous employee. No one shows up on time, employees call out. The animals are left in little cages for 12+ hours at a time and sometimes forgotten about. They don't care about the animals.…
NEVER AGAIN!!!!!!!!!.
Dr. Anis had been seeing my lab for over 11 years and in June of 2010, he became VERY ill and was rushed to the Pet ER. After being there for four days, I was advised that the Pedizone that was
prescribed for Baille's skin condition destroyed his liver and was affecting his overall health. The Pedizone was prescribed to Baille for YEARS! Dr. Anis NEVER once advised me of the health conditions of being on this medication would cause.
After the Pet ER, Baille was seen at another Vet Practice in Baltimore where we were able to make him comfortable. YES, I saved $ by going to Erdman but in the long run the trips to the Pet ER and another vet cost me well OVER $5,000.
Baille crossed the Rainbow Bridge in August 2011 due to issues with his liver. Do yourself a favor, spend the extra money now to get your pet seen by a Vet who cares and not one who is only concerned about moving you in and out as quickly as possibe. :(…
Dirty, Dirty, Dirty. I think my headline says it all. The only good thing is the fact that it is open 7 days a week, however, beware!! Anyone that has boarded their pet there will tell you that the services are not good. Many of the employees are not trained properly in customer services or pet issues. I am not surprised at the comment of Josietwo. They think just because their prices are cheap, that you should expect below average care!!! I will never take my pets there again!! The vet I saw was not at all experienced with my breed (common breed). I will continue to go to my regular vet and shame on my for considering this vet.…
Never Again! poor customer service.. First impression means a lot! I had to wait over an hour, in the dirty waiting area, just to drop off my 7 month old Golden Retriever for boarding for one week. After paying the bill, I ask for his tags (name tag, rabies and microchip tags), collar, harness and leash. The staff informs me that the items where mis place and they would call me when found. I waited for three days did not hear from Erdman Animal Hospital, so I called and spoke to the manager she inform me that they were not responsible for the lost items because it is their policy to give the dog tags and collar to the owner during drop off. I inform the manager that the policy was not follow, so I needed my dog things back. The manager stated " that their vets were very good and they charge low fees and were not in business to make money", therefore they could not give me any thing for my lost. I was P...ed because I was a new customer and my business did not mean anything to them. I wish I would have taken them to court but, the claim would have been to small. I will never go their again.…
Cropping Ears & Docking Tails. Looking for someone who has used Erdman's services for getting their dog's ears cropped and / or tail docked. Looking for your opinion about the services. Thinking about taking my dog. Thanks
