Excellent At the beginning I was scared because of the facilities. But I went because my dog needed a femoral head ostectomy and everywhere I looked (even in the vet schools) they were charging me with $2,000. Some friends told me that here the price is afordable. I went without appointment with the xrays of my puppy, and the vet looked at them and said the same diagnostic. They charged me with $967.00 LESS THAN THE HALF!!! The surgery was scheduled for the day after I payed the deposit. My dog is doing awesome, when I went to pick her she was in a very clean cage and they treat her very carefully. The incision has completely healed and she is using that leg again.
I've been taking my dogs to EAH for
years now and they are wonderful.
On one occassion my Yorkie had to stay overnight and the staff arrived back in the office very early in the morning to check on her. They (the doctor and front office staff) were genuinely concerned about her well-being.
My yorkie (Chanel) made a full recovery because of the competent and caring staff at EAH.
I currently work at the animal hospital, our hospital is extremely busy, we do not take appointments. We have a great kennel staff at this point in time, Our lack of taking appointments is a set back for clients to have to wait. Yet our doctors, prices and techs are incredible. Previous employees that comment on here should not be judged because they probably got fired. To the gentleman that had there dog on pred, every dr. there will tell you the affects pred has on dogs, i'm sorry for your dog passing, however it is not the dr.s fault. For people who are dropping dogs off for boarding or to pick up meds should come between the hours of 12-3 when we are not seeing clients.
Boarding. Do not board your animals here. They neglect them. I'm a previous employee. No one shows up on time, employees call out. The animals are left in little cages for 12+ hours at a time and sometimes forgotten about. They don't care about the animals.
Dr. Anis had been seeing my lab for over 11 years and in June of 2010, he became VERY ill and was rushed to the Pet ER. After being there for four days, I was advised that the Pedizone that was prescribed for Baille's skin condition destroyed his liver and was affecting his overall health. The Pedizone was prescribed to Baille for YEARS! Dr. Anis NEVER once advised me of the health conditions of being on this medication would cause.
After the Pet ER, Baille was seen at another Vet Practice in Baltimore where we were able to make him comfortable. YES, I saved $ by going to Erdman but in the long run the trips to the Pet ER and another vet cost me well OVER $5,000.
Baille crossed the Rainbow Bridge in August 2011 due to issues with his liver. Do yourself a favor, spend the extra money now to get your pet seen by a Vet who cares and not one who is only concerned about moving you in and out as quickly as possibe. :(
Dirty, Dirty, Dirty. I think my headline says it all. The only good thing is the fact that it is open 7 days a week, however, beware!! Anyone that has boarded their pet there will tell you that the services are not good. Many of the employees are not trained properly in customer services or pet issues. I am not surprised at the comment of Josietwo. They think just because their prices are cheap, that you should expect below average care!!! I will never take my pets there again!! The vet I saw was not at all experienced with my breed (common breed). I will continue to go to my regular vet and shame on my for considering this vet.
Never Again! poor customer service.. First impression means a lot! I had to wait over an hour, in the dirty waiting area, just to drop off my 7 month old Golden Retriever for boarding for one week. After paying the bill, I ask for his tags (name tag, rabies and microchip tags), collar, harness and leash. The staff informs me that the items where mis place and they would call me when found. I waited for three days did not hear from Erdman Animal Hospital, so I called and spoke to the manager she inform me that they were not responsible for the lost items because it is their policy to give the dog tags and collar to the owner during drop off. I inform the manager that the policy was not follow, so I needed my dog things back. The manager stated " that their vets were very good and they charge low fees and were not in business to make money", therefore they could not give me any thing for my lost. I was P...ed because I was a new customer and my business did not mean anything to them. I wish I would have taken them to court but, the claim would have been to small. I will never go their again.
Cropping Ears & Docking Tails. Looking for someone who has used Erdman's services for getting their dog's ears cropped and / or tail docked. Looking for your opinion about the services. Thinking about taking my dog. Thanks
The ABSOLUTE BEST!. Erdman Animal Hospital has done more to save the lives of animals than any animal hospital in Baltimore. They keep their prices low so that people without the means to spend big dollars for pet care can keep their pet healthy. I know of no other hospital that can claim that. I also have dealt with Dr. Keil for many years and he is a terrific vet. Most recently, I dealt with Dr. Youseff and I was amazed at his thoroughness, his compassion, and his skills. Unfortunately for me, he couldn't help my cat survive FIP, but he tried everything possible. Then--when I could not stand to see her suffer--he came in on his day off to (1) confirm in his own mind that nothing else could be done; and (2) once confirmed, humanely euthanize my beloved Chilly. I just think that is such a commendable thing to do, and I can't thank him and Erdman Avenue enough. They are the best. Maybe not the best neighborhood, but the best overall care and price. Dr. Keil and Erdman--thank you!!!
great help when truly needed. My female boston terrier had been in labor since 7.30 am on a saturday morning and needed a c-section operation and they were the best price around the county! not only did they have a great price but awsome help for my dog. I was in need of help and they let me put down a small deposit for the operation and they asked all the rite questions. other than a small location the service is great and great help from all people working there! great job guys!
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