4319 Harford Rd, Baltimore, MD | Directions 2121439.339113 -76.572976
Monday: 8:30 AM - 7:30 PM; Tuesday: 8:30 AM - 7:30 PM; Wednesday: 8:30 AM - 7:30 PM; Thursday: 8:30 AM - 7:30 PM; Friday: 8:30 AM - 7:30 PM; Saturday: 8:30 AM - 7:30 PM; Sunday: 8:30 AM - 7:30 PM
Neighborhoods: Beverly Hills
performed two outstanding room additions on my home,they do great work, great additions
very nice to deal with, honest,straight forward, mr o'connor is a cut above, really e njoyed watching my room addition be built, very professional
I have been using g and e contractors for the past 20 years. I RECENTLY HAD MY DOORS AND WINDOWS RE-DONE. I was very happy with mr myles and his fine crew. Thank you so much ge contractors. The pella windows are amazing.
they performed new concrete and a large privacy fence for my home, the work was really excellent, the girls in the office walked me through every step of the process, they did a great job under very adverse situations
1. aggressive salesmanship that cuts corners
Salesman Glenn got me to sign a contract on the fly, with no time to read through before hand, no references to check, no model project to see, no show-room, and no office to visit. In particular, he brought the contract papers which I had not seen before to my home, fill in descriptions of what to offer (like $2 allowances on door knobs etc.), and asked me to sign on the spot. I asked, among other things, references. Sensing my hesitation, he said I could use my credit card to pay the 1/3 of the contract price and if I am not happy, I can always dispute the charge. He also promised that he can provide the references over the weekend for me to verify. Further, he promised to have his measuring crew sort out the plan (as we did not have a detailed cabinet plan yet).
After obtaining my signature, he conveniently forgot, among other things, (i) the references; (ii) the mappings that I provided for his measuring staff.
2. dysfunctioning communication
They took four measurement trips. Two were wasted by their miscommunication. Amusingly, wheneven you send emails with a web link to them, you do not get a response. The excuse? "I am a cell phone guy. I don't read my emails."
3. Substantially above market price
For reference, home depot offered an estimate of 13k, GnE salesman Glenn offered 27k with an addtional floor replacement. Bashing HomeDepot in every imaginable way, salesman boasted GnE's level of communication and sophisication. Notably, he said GnE are not making money on this contract and they intend to use my mouth to advertise their service.
After terminating the contract with GnE, I entered a contract with another remodeler (with additional features of premium cabinets, crown molding, heated floor, etc.) for 18k. Other remodellers in the neighborhood also offered similar prices (but different cabinets).
4. GnE's only desire is to prey on the unwary and nice homeownes
More than five weeks after paying my deposit (over 9k), no sensible progress. I was very unhappy. I brought up the prospect of terminating the contract by compensating GnE for the measurements trips and sales trips. I thought 2k was an abundantly fair number.
Salesman then turned the conversation into a disgusting extortion exercise. The salesman insisted that they had ordered the cabinets the day before our discussion to terminate. Although the cabinits were clearly not shipped (and presumably the order can be cancelled), the salesman insisted on a 20% fee for the cabinets, which amounted to 1.6k. But the salesman was unable to provide documentary proof for the purported 1.6k penalty from the manufacturer. The salesman wanted to add 1.6 k to my 2k offer. I eventually paid the salesman 2.7k so that I just don't have to deal with the company any more.
It is pathetic that the salesman initially trivailized all the mishaps while he attempted to enforce the contract (so that they can make a lot of $). When the salesman realized that he cannot enforce the contract anymore because I disputed the charge, he got into the break-up fee. He was not ashamed to assert that the trips they made were of such signiicance and substance that I need to pay $$$.
Towards the end of the discussion, it became clear to me that I made the right decision to terminate the contract. GnE only desire throughput the process is to take your money and maxmize theiir profit at your expense. Once they take your money, you became their hostage. If you want to talk, they feel they have the upper hand because they thought they took your payment.
I hope my experience, as substantiated above, would be more helpful to all those unwary customers who rely on the ratings to choose a contractor.
I reserver my rights to expose my experience, not only to friends and colleagues, but also to social media and regulatory agencies.
best room additions in maryland – remodeler of the year again,consistently great work,tremendous layout and design of room additions,they really were so professional, their service was super
excellent work – everything looks marvelous,impressive,kind folks to deal with,very happy with them
very happy with everything – g and e contractors re-did my entire porch enclosure,really did a great,great job,delighted with the style and new look of my four season room
remodeler of the year time after time – truly an award winning contractor,and my contractor for life,I tell everyone--g and e contractors is the very best remodeler in maryland
truly delighted with them – g and e contractors is a ten star plus company,a sweet family,and a caring staff
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