Recommends

KEITH W.

Joined 1 year ago

Dr. Foster knew exactly what to do. I have been taking my pets 1 dog 5 cats to Dundalk Animal Hospital for 15 years and have seen both great and not so good. Taken as a whole this is a good practice that tries to service the greatest number of pets in order to keep prices down. My best experience was with my German Shepherd who developed cancer. Dr Foster operated on her and gave us another 5 years with her. At 12 she developed a spinal inflammation and again Dr. Foster knew exactly what to do; she got steroid injections once a month. I asked Dr. Foster how long this would work and he told me I would know when it was time to let her go. She lasted another 11 months; giving us time to accept the inevitable. Dr. Foster told me to bring her in whenever it was time and he would be there. I let my good girl go on a Thursday and Dr. Foster was not on schedule but he came and did this last service for me and my Roxanne. The receptionist took care of all the billing and paperwork first and I can’t explain how thoughtful this was until you try to imagine paying a bill and filling out paperwork when you just lost you best friend. Dr. Foster explained everything he did from the shot that relaxed her to the one that stopped her heart. After all the years that Dr. Foster has been a Veterinarian he was choked up while we were waiting for her to go. Just a thought; maybe he doesn’t hang around because it’s hard on him too? and he has to go back to work. It’s not always great and very often crowded sometimes you get forgotten on hold, but there’s a reason it’s so busy and it’s not just the lower cost.

Doesn't Recommend

George80

Joined 4 years ago

Worst vet in baltimore. Worst vet in Baltimore. First finical hard ship in 13 years and DR. foster is willing to let my dog die. My dog hasn't ate nor drank since Wednesday and today is Saturday. Wont see us till I get paid next week. My mom has taken 4 cats and I taken 3 dogs there. Pretty sad he is willing to let a pet die. I was told he would call me back and waited for three days for him to call. He never did I had to call him on Saturday. I did see another vet that was willing to help me out. I understand there are people that rip you off but after being the family vet for 13 years its really sad. I will post this review every where I can on the net to let people know he isn't a family vet he is out for the money. This will also be posted on every telephone pole in Dundalk in the next couple of weeks.

Doesn't Recommend

brenschmitt

Joined 5 years ago

Terrible place. Today I had to put my 15 year old shihtzu down. Dundalk Animal Hospital was the only animal hospital available to euthanize dogs on a Saturday that I could find. The receptionist - Teri - was the rudest person I ever met in my life. When I walked in with my just about dead dog, she didn't even look up at me until a few minutes went by and I had to say, hon, I'm sorry, my dog is dying and I cannot stand here and wait for you to acknowledge me. It wasn't like she was waiting on anyone else. At that point, she didn't apologize she just took my dog out of my daughter's arms and didn't even give us a chance to say goodbye to the dog. After filling out the necessary paperwork and paying twice as much than I was quoted over the phone, I politely told Teri she should look for a new career because she is terrible at her job. Years ago, my dog had been there to board for a week and of course there was no record of that. I do remember picking Sugar up after that board visit and her being extremely dirty and again having to pay more than quoted over the phone. I had no choice but to go there today. My only consolitation is that my dog really died at home this morning and the last breathes she was taking as entering that hospital were only reflexes. She was gone by that time. I would not recommend this vet hospital to anyone because my experiences have been horrible.