5625 O'donnell Street, Baltimore, MD | Directions 2122439.281021 -76.554266
Happy and comfortable!!! – Thanks for having us happy and comfortable!!!
VERY pleased with the service – We booked under the cruise package and took advantage of leaving our car at the hotel and using the shuttle to and from the port. We were VERY pleased with that service and would definitely use it again.
We were very pleased with our stay at your hotel, especially the kindness and courtesy of your staff. We chose the hotel because it was recommended by John Hopkins University Hospital for patients and their families. Your staff was extremely kinda and considerate - and even offered a discount on food when they learned I was a patient at the hospital. We were also given a room on a special floor set aside for patients. Thank you so much. Regrettable, I don't know their names. However, the front desk staff members were all quite helpful, as well as the waitresses in the dining room. Please extend our thanks to all.
Such an outstanding employee – The staffer who was working the desk at 11:45 am on Thursday, September 23rd, when I checked in was particularly helpful. (I think that his hame was Antoine,) I arrived even earlier than the early check in time booked (12:00). He had the room ready within a few minutes, and went out of his way to be helpful and supportive. (I had eye surgery early that morning and was still "patched up.") He did everything possible to expedite a postive experience. You are fortunate to have such an outstanding employee. I hope that he is recognized for his excellent representation of the Best Western name.
Staff was extremely nice and the breakfast was delicious!
Offered a military discount – I'd like to thank the house keeping staff for the prompt return of my wallet which I left in the room. Most importantly I would like to thank Best Western for offering a military discount, this is in my opinion the best way to encourage return visits.
Fresh herbs were a very welcoming addition – Dinner was very well done. Sauce was seasoned perfectly. Fresh herbs were a very welcome addition. Fish was fried superbly. Kudos!
We've stayed here often – Almost ALL staff P.R./Bar gals just beautiful. We've stayed OFTEN whilte at J.H. Great to see familiar staff.
I was extremely satisfied with all aspects of my stay. The Best Western was recommended by the Johns Hopkins administrative staff, as being a good option for an overnight stay. They also recommended the Holiday Inn, which was even closer. I called them first, but received no answer after several tries. When they finally answered the phone, they put me on hold for over 10 minutes, at which point I decided that I would not stay in such a poorly managed facility, no matter what. Lucky me. I then called Best Western, where the phone was promptly answered by a professional and very helpful staffer who was able to arrange an early check in following my surgery. The shuttle was an extra bonus, not only for me, but for my friend - who took a harbor tour while I slept. All in all, a great experience. I would definitely recommend this hotel to others.
Great hotel BUT.. – It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!
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