I was informed that this shop recently came under new management, so I'm writing to sing their praises.
I'm relatively new to the Baltimore area and was looking for somewhere to get a bridesmaid's dress altered for an out-of-town wedding that I had purchased elsewhere. Stella's was able to guarantee it would be ready in 2 weeks! They did a wonderful, hand sewn job! I am very pleased with the result. It fits perfectly, and falls just right at the floor. I will be going back whenever I need alterations done, as they said they will alter any type of clothing! I recommend them to anyone!
I haven't set foot in this store, so I can't really comment on any face-to-face interaction. However, after a awful experience at another bridal salon, I decided to have Stella's order my wedding dress for me. (They were the only place in the area that carried the designer.) It turns out, they tried to pull a fast one on my mother when she called back to pay for the dress!
My phone conversations had been with Helen - after giving her the designer name and style number of the dress, she quoted me a price and said to simply call back if I would like to place the order. But when my mother called the next time - the price all of a sudden went up over $100. She tried to tell her that we needed to pay for shipping and handling since they didn't have the dress in stock! Can you believe it?! No stores carry dresses in stock - they just have the sample to try on, if that! My mother called her out on it, and after Helen put her on hold for an extended period of time, she came back and said the price would be what she initially quoted me.
So, on that note, their prices are reasonable and up until that point their service was fair. I would just warn customers that they may try to pull one over on you.
THIS IS THE PLACE TO GO!. The selection was great and what Stella's didn't have they could order it!. I bought my Wedding gown and all my Bridesmaids dresses there. Couldn't beat the prices too! We all had great service and everyone took a personal interest. I would reccomend Stella's Bridals to any bride as well as anyone in need of formal wear. Thanks Stella's! It was a great experience!
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