Big Boyz Bail Bonds

Annie J.

Joined 5 months ago

Although Big Boyz is available 24 /7, and have been around since 1996. I chose to use Fred Frank Bail Bonds in Baltimore. They have the 24 /7 service and more experience(50 years), plus friendly service. They have a 15 person licensed staff to assist you. They came right to my home. I couldn't be more pleased with their customer service.

Doesn't Recommend

KellyBaltimore

Joined 3 years ago

Rudest customer service ever!. When you're in a situation where you need a bail bondsman, the last thing you need is for the bondsman to be rude.

After paying Big Boyz $300, they said that it would take 8-10 hours to bail the person out. The next day, after the person hadn't been released, family and friends called the Big Boyz office to inquire about what had happen. The woman who answered the phone was very rude, she informed us that because "their systems were down" that they were unable to bail out this person the night before. The individual stayed in the booking center for two nights because of the Big Boyz' technical difficulties. The worst part, was their attitude about the whole thing -- there was never an apology.

I would never recommend this company to anyone in need of a bail bondsman.