Poor Customer Service. I visited the drivethru of the McDonalds at 5637 Baltimore National Pike, Catonsville, MD 21228 this morning at 11:08am, 19 July 2010. My order came to $6.03, and I gave the cashier two $5's and three pennies, as I had no $1's in my wallet. I waited for change, requested change, and she insisted that I had given her a $5, $1, and three pennies. I contacted the manager, and they did a drawer count, which indicated the drawer was 60 cents off. When I pointed out that this indicated that there were other issues with the cashier, the manager informed me that they actually do not know exactly how much the drawer was started with so she could not draw any conclusions. In the end, the manager said she could not give me the proper $4 change. What ever happened to good customer service, and giving the customer the benefit of the doubt? Stealing from your customers is just wrong. I will not be returning to this establishment, and would not expect future issues to be handled in a honest manner.
Burgers, sandwiches, Happy Meals and all things fried and grilled draw families and fans to the world-famous Golden Arches..
The intoxicating smell of golden fries cooked to crispy perfection and succulent burgers sizzling on the grill permeates the space, while a lively chatting and munching crowd maintains a laidback vibe at this famous fast food haunt. Hungry patrons of all ages and walks of life order classic favorites like the Big Mac, Chicken McNuggets, and the Filet-O-Fish sandwich. As for breakfast (it is the most important meal of the day, after all), this drive-thru king offers both sweet and savory morning meals like the Egg McMuffin and Hotcakes, as well as flavored iced coffees for a much needed java jolt.
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