Blue Moon Cafe

Blue Moon Cafe. The captain crunch french toast was good, but the bacon was burnt. Also the service was horrible. My waistress was rude and kancerous. my mother ordered pancakes 1st, but then she changed her order and ordered the hash brown meal. The waitr...ess still brought the pancakes and the hash brown meal. My mom told the waitress she didnt order the pancakes and the waitress sd yes she did. So my mom sd ok. My mother bite took a small,tiny slice of the pancake and told the waitress she didnt like them becuz they were very tough. the waitress made a remake and sd Sorry u don't like my pancakes very1 else does. Then my daddy ordered the pancakes with bacon. which was suppose to be $7.95, but becuz my daddy sd i want the pancakes with a side of bacon he was charged $5.95 for the pancakes and 3.95 for the bacon which was burnt also, the for the pancakes and side of bacon came to $9.90. The apple juice was $4.00 for a cup, $4.00 for a cup of milk and $2.00 for a can soda which we didnt get until after we were just about finish eating. When the bill came it was $70.00. And i asked the waitress why the pancakes that my mom sd she didnt want where still on my bill when she sent them back. She ate a tiny slice and sent it back. The waitress told me that since she touched them that her product was destroyed and we would get charged for it..No refunds. She sd once u order it and touch it you have to pay for it. I never had that waitress before but she was border line prejudice to me. But needless to say she was rude and inpatient. Our wait time to get a table was 2 hours. Like I sd the french toast was good but the service was horrible. Our waitress had black hair with a thunder bolt tattoo on her neck under her ear. blue moon is a very small place. seating is very limited, also it was colder in the place than it was outside. The cinnamon roll is good also.…

Blue Moon Cafe. I went there for my 25th birthday breakfast (December 26th). I saw the place on "Diners, Driver-Ins and Dives" with Guy Fieri and ever since then I was like "we have to go!" We got there early, since it was the day after Christmas it was not that crowded. Given the fact that I heard it can get quite busy, I was pleasantly surprised to just walk in and get a table.

Immediately, we had in front of us fresh coffee. Our server's name was Gina and she provided exceptional service. As someone who works in the hospitality industry, I can tell she does her job well. She made us feel welcomed like we were regulars who come in there all the time. Truly, it felt like we were at home.

The food was something else. I have never in my life ever had Red Velvet Pancakes. Now, I love Red Velvet Cake (coincidentally that is normally my birthday cake every year). They were by far the best pancakes I ever had. I'm not having Red Velvet Cake this year because I wanted to make something else, so this took the place and it was awesome. The only disappointing thing was that I couldn't finish them (but I wanted to). My mother and I both had omelettes which were exceptional. It was flavorful and they were loaded with all kinds of good stuff.

For all the places Guy picked, he picked the right one to profile. Everything was phenomenal and I will be back to visit again! Thanks for making my birthday a memorable one!…

Terrible Service!. A friend of mine was very excited to visit this restaurant after seeing it on Diner, Drive-In, and Dives. After our experience today, we will never go back. I was thoroughly disgusted with the service in this restaurant. When our party of 4 arrived, a server (the one with the tattoos, from reading the reviews she seems pretty popular) hollers out "Guys you gotta put your name on the list in the back"... Ok, not very welcoming. "The List" is a spiral notebook with stains all over it... Ok, not very sanitary.

To make the dining experience short... Food is "made to order" which means it takes a long time. I guess you are just supposed to deal with that... I ordered the 3 cheese omelett, which made me sick later. I guess that's my bad luck.... It seems like the only good thing to order here is the French Toast with Capn Crunch. Too bad I will never go back to taste it because....

We left at about 2:45 and the restaurant closes at 3. When I got home I realized that I left my purse. I called at about 3:10, on my way back to the restaurant, and no one answered. I kept calling back until someone answered (I later found out that it was Gina). I told her I left my purse and I was about 10 minutes away to pick it up. She said they have it, but they are walking out of the door. I said how can I get my purse back, and she said I can pick it up when they open at 7 am. Huh? I told her that my house keys are in there. She said "people work second jobs, and they need to leave." I said, "Am I supposed to be homeless for a night?" She speaks with a young man in the background, who says he will be there for about 15 minutes. She tells me to bang on the door when I got there, and hung up the phone. And the young man, who so graciously stayed behind to mop the floor, gave me my purse.

I don't usually write reviews, but as a person who works in customer service (and works 2 jobs) I believe that this behavior is totally unacceptable. Maybe some people think that a harsh, I-don't-care attitude is quirky, but I think that it has no place in the service industry. The French Toast may be good, but I refuse to pay for it with a side of stank attitude. By the way, I will be calling back to speak with the manager when they open at 7 am.…