08/30/09

Nasty Atmosphere from Management to Service

by Demetria5

Hadn't been here for a few years so decided to give them a try for steamed crabs. It was a very disappointing experience from the atmosphere to the service to the quality of food. Went on a Friday evening and found it to be quite a rough, young drunken crowd. Very intimidating. Extremely noisy and hard to enjoy our dining experience. We ordered wings and steamed crabs. Both were a big disappointment. The wings were small and dry. Seemed like they were left overs. The crabs were undercooked and small and mushy. We ordered extra large but got what seemed to be mediums. We had to send them back twice. The attitude of the server and management was very poor. We left just in time as a big fight was breaking out in the bar area. We will not go back.

• Cons: food and service

07/14/09

TERRIBLE, Just plain TERRIBLE service ALL THE WAY AROUND!!!

by Brandys1280

My parents and I decided to go to Windsor Inn last night for dinner, we've been there before, been goin there for YEARS!!!! But we should have just changed our minds and went home. When we got there we were seated by the hostess, fine, no problem. 5mins, 10mins, 20mins go by, no server!!!!! Ask one server if she can find out who's suppose to have our table, her response, "Not my table!" and walked away. So, my dad, asked the hostess if she could find out who has our table, she goes back in the kitchen, then comes back out with a pen and pad to take our order and states that OUR server was busy waiting other tables. We shrugged it off and ordered anyway....

....10mins, 15mins, 20mins, 30 MINUTES later the hostess comes back with our food and it's ALL WRONG! My dad asked for not a lot of sauce on his spaghetti, what they do, drown it in sauce, I asked for CHICKEN Alfredo w/ Shrimp, what I get??? SHRIMP alfredo, No chicken. Me and my mom asked for cream of crab soup, didn't even get that. So now my mom is livid!!!! She wants to speak to the manager, now mind you this whole time, we STILL HAVEN'T SEEN OUR SERVER!!!!!!!!!! So here comes the manager and the hostess. My mom explains what happens, no server, order wrong, and just plain TERRIBLE SERVICE. You know what the manager said????? So you're not gonna eat??? Da hell???? My mouth dropped...so then my dad explains how he lost his appetite over it because he just never got service like that. (not even from McD's!!!) So then she says, "Well we can take off the gratuity" I snapped....I was like, "wait a minute, we sat here for over an hour, no server, order is wrong, my parents are very displeased and all you can say is we can take off the gratuity??????" She had the dumb look on her face, and it was ridiculous. And what makes it worst is that she didn't even apologize. At this moment, I have no intentions on goin back there until they get better management.

• Pros: Good Food
• Cons: Poor Service

03/12/09

Tryna Hang w/The Grwn & Smexy

by Chaunyboop

I Just Recently turned 21, so im experiencing the outside world..i went to the windsor inn Tues-03/10/09 W/ my BFF went & had a DARN good time it was an older crowed n i guess spades night..the food was delicious n the drinks was on point..i had fun & waaaaaaay to many Drinks but hey i learned my lesson n had a gr8 time

• Pros: Older Crowed r nice
• Cons: None that i can think of!