Chesapeake Exxon

Doesn't Recommend

Dave F.

Joined 1 year ago

Don't waste your money on a MD inspection with theses guys!. Got a MD state inspection from here simply because this was the only place the MVA could tell me that did inspections. I should have done some research first. They charged me $89, failed my vehicle, and told me I needed $800 work of work done. I explained that I had just passed the NC annually required inspection 6 months prior, and asked for more details on what failed. The checklist they gave me had one word chicken scratch writing next to the failed items and they did a miserable job of elaborating on the details of what needed to be repaired. I think they were hoping I would just tell them to go ahead and do the repairs.

After they gave me this $800 estimate, I looked up some reviews and found other people online that were unhappy with Chesapeake Exxon doing their inspection as well. Instead of paying them $800 to do the repairs that they claimed I needed. I took my vehicle to PEPBOYS the very next day and paid $50 for a new inspection. Chesapeake Exxon was going to charge me another $39 for the re-inspection anyway.

PEPBOYS called me and said that I needed a headlight restoration because the inside of my left headlight was fogged over and it would cost me another $50 if I wanted them to do do the work that same day. So in total it cost me $100 at PEPBOYS for my MD inspection and repairs. I wasted $89 at the Exxon and I will never go back, not even for gas, to this station.

Doesn't Recommend

luxurie

Joined 3 years ago

First and Last time. went to this Exxon for the MD State Inspection. They inspected my vehicle and failed it because they said there where 3 repairs needed to be made, right front rotor, an blown taillight, and the headlight adjusting screws were missing from my vehicle. This was in July. I got the rotor replaced, replaced the bulb myself and then concentrated on the headlamp adjusting screws. I searched everywhere for these screws, advanced auto parts, auto zone, junkyards, etc... In my frustration I even called the shop and informed them of my situation, my temp registration had expired because I didn't have a MD inspection certificate yet i spent money on headlamp adjusting screws from auto parts stores which did not work for my particular SUV. On the verge of tears I asked them if I brought my vehicle to them could they fix the issue with the headlights especially since they are the ones who found the issue in the first place. They responded that they would not be able to help me. I asked how could they be a repair shop and have found this problem but not be able to fix it??? This is my first and last time with this repair shop. As a note, the MVA should do a little more research before they endorse a repair shop just because it's nearby.