Recommends

marb60000

Joined 2 years ago

Excellent service. AJ Michaels installed a heater/air conditioner unit for me in my condominium 10 years ago.

Up to now, my only contact with them has been to buy a new filter each year.

I had a problem with my air conditioner during a heat wave, and they responded quickly and fixed the problem.

Courteous and efficient company.

Mark

Doesn't Recommend

Wiseone100

Joined 5 years ago

SHADIEST COMPANY EVER. All this company wants to do is stea your money! You can ask any simple question and they always say they must go to your house to see it. It cost $59 just to go to your house. I told them I have a parts warranty and they claim they it was not in their computer that I actually got the installation done by them. I told them I can prove it to them by sending it to them online but they say the only way I can prove it is if a guy comes out and sees the paper. So that's $59 just for a guy to see one paper and then leave? WOW way to make money! Next...I can read english very well, it says on the paper specifically...6 years parts and tank warranty. They told me the warranty is only applied to the tank. I mean it says PARTS AND TANK! This part of it was the secretary was sooooo rude about it and started getting fustrated when I started to prove her wrong. She got scared and recommended her manager but her manager wasn't even there! They are two face too, I asked them how much it cost to replace an exansion tank and they said $400. When I call the next day, they said they don't know how much it cost to get it replaced. First of all, exapansion tanks only cost $50 and how can they not know how much it cost to replace and entire expansion tank? This is not rocket science. Overall...I would take my business some place else. These people will rip you off at all means!!!!!!!!!!!!!!!!!!!!!!