I was so pleased with my experience at this Great Clips. It was very clean, the staff was nice and I was serviced right away. I was a little nervous to go to someone I didn't know but the stylist made me feel very comfortable. They even put the TV on a kids station for my son while I was getting cut. I love my new hairstyle and I love not having to schlep to the mall when I need a haircut. I highly recommend this salon!