10/03/09

Lots to choose....

by 420muchomango

I purchased an ash catcher for my tobacco pipe not long ago. The ac had a clean hole on the elbow. No cracks or rough edges. guessing it happened when it was being made. but the glass opening when being made means the glass was thin and weak... So i wrap it back up.. put it away and was gonna see if i could get store credit next time im around. i go back and the lady says she cant take any returns. but she does suggest i buy acrylic sealent and seal it up. she was very sorry and i understood. not her fault. so i just seal it up and use it. used it for a couple days and when pulling it out (joints going parallel) the elbow broke! weak glass. gonna shop around more and see what other stores have to offer. but they do have alot of nice stuff at good prices with the friendliest ladies. and i will be back.

• Pros: Variety of stuff.
• Cons: Bad policy.

06/10/09

Great service!

by ThatNig

But the females that worked there that always wait on me, they r great! nice and friendly and the one i saw today was pretty cute lol. but all in all great transaction. the other guy who reviewed before maybe a$$ himself

• Pros: very friendly to me when i go there
• Cons: guy who hung up on the othr guy may b a D ICK, i nvr met him

12/31/07

Manager has a Nasty attitude..customer service horrible

by dream220

I called to inquire about a pair of boots that I needed because I live an hour away and wear a size 11 the manager would not help me when I explained that I would be driving an hour to get there, he just said

'we have plenty of boots to chose from

' and hung up on me.