06/18/08

Disappointment

by justtraveling

What do you want at the end of a long day of walking around the grand, historic city of Baltimore? A great meal, a warm and relaxing atmosphere and experiencing that well-known service that only Baltimore's restaurants can provide. But, forget about this happening at the highly recommended Rusty Scupper. Disorganized and disinterested service, poor hospitality, and mediocre food is what you'll find. Upon arriving we had high expectations of this dining establishment and we were immediately disappointed. It took over nineteen minutes for a waiter to ask us our selection of drinks and that was only after I requested that this service to be provided. We were told by a waiter, that "he would take up the slack and it was a pleasure to serve us". Great service by John! Other personnel need to improve upon their work ethic. The food was mediocre. We were not shocked by the prices, but we were shocked by the quality of the food. The fried shimp was ultra-crispy, the leafy greens in the salads were fresh, but the croutons were stale. Average. This food compared to a fast food entree with the high prices. So, if you're willing to $$ pay for the ambience and not for the food or service, then this is place for you. But, if you're like most, go someplace else.

• Pros: Music & View
• Cons: Service, food quality and value

08/06/07

Outstanding Sunday Brunch

by saraspark

I ate Sunday Brunch here August 5, 2007 with two friends, and it was an outstanding meal in every regard. The extravagant brunch buffet featured all-you-can eat shrimp, oysters, smoked fish, fresh fruit, breakfast foods, brunch entrees, carved ham or roast beef, omelets made to order, bananas foster, a sinful dessert table, and mimosas, all for $43 each (that's including tax & the ~ 15% gratuity we added in). I almost forgot to mention the live jazz music and the beautiful view of the harbor! The service was great, and the food was very good. Double-check the hours, but I think the brunch buffet opens at 11:00 AM on Sundays. Definitely make reservations if you're in a large group, but with just 3 of us, we were accommodated immediately without a reservation.

• Pros: Sunday Brunch
• Cons: Have to pay for parking at the marina

06/06/07

Great Customer Service!!

by mjenkins24

I just took my wife of 15 years out for a romantic night out in Baltimore and I got just that. Although my meal was just ok my waiter " Jay " made up for it. He made sure that our night was a success and made us feel right at home. He suggested a great wine that now is what we drink at home and was so prompt and pleasent to us. You could tell he liked his job and did it well. The best part was when I asked him how long he had been a waiter he told me only 5 months! Someone like him I would of thought he had been waiting tables for years. I plan on coming back there soon and hope to get the same service like before.

• Pros: Service
• Cons: Expensive

Locals flock to this Inner Harbor haunt for the seafood and the view.

by Contributor

In Short
Patrons walk in the restaurant and immediately go up the stairs to the contemporary-style second and third floor, where they enjoy superior views of the harbor. The menu at this sleek-looking restaurant features such seafood-with-flair items as lobster mashed potatoes, pan-seared rockfish and Asian barbecue salmon. Items that didn't come from the sea include filet mignon and chicken marsala. Live piano music helps set a relaxed yet festive mood at dinnertime.

10/15/02

Not Enough Bang for the Buck!

by abuckrn

This place has it's location going for it....wonderful spot on Inner Harbor...very romantic, especially during the evening. But, the price is too much for what you get. While the food was good, it wasn't good enough for the price you must pay. And the service left a lot to be desired...a waiter that was completely uninterested in serving the customers!Not enough bang for the buck!!

• Pros: Wonderful View, Romantic
• Cons: Poor service, Pricey

08/09/02

It's Dennys on the water!

by WayAteUp

Lousy menu, poor food quality,over-priced, inconvienent parking, unprofessional service, fire and smoke damaged, but by far the worst thing is the management, totally uncaring. Completely inept .

Do yourselves a favor go across the harbor and eat at McCormick & Schmicks, or at Pisces at the top of the Hyatt Regency, the prices are about the same, and they earn every penny of it.

• Pros: View, location
• Cons: Management, food, service