Terrible Service. My first experience at Spa on the Avenue was terrible, but I decided to go back for my nieces' first manicure and pedicure. I figured they are kids, the services aren't complicated, and they are the only spa in the area. What could go wrong?

Once again, we received the most horrendous service. They took the girls back, put their feet in the tubs and then left them there for 25 minutes before returning. After working on their feet for about 10 minutes, they covered them with towels and then disappeared for ANOTHER 25 minutes. I went to the front desk to see if they could help, to which I received the response "I am not sure what you want me to do about it." I then tried to find someone - anyone else - who worked there. Finally, I approached two women, asked if they worked there, to the response "Yeah, why?" As soon as I mentioned the long delay, the two technicians suddenly reappeared from their break room and went back to work.

On to the manicures... during the manicure, our technician was informed that her 5:00pm appt was here and getting angry - as it was now 5:30pm. From that point on, both technicians complained throughout the manicure about "these little girls getting pedicures and french manicures and designs and how is she supposed to be on time?" (Forgetting of course the 50 minutes she left them sitting at the pedicure station).

I said nothing throughout, hoping to fake a good time for my nieces. However, when we left, and I asked them if they had a good time, their response was "Well I didn't really like the ladies, they complained ALOT and left ALOT."

ONE ADDITION: I just called to complain - which I have never in my life called a business to complain - and the manager told me all the reasons why my complaints were invalid and that she couldn't do anything about it and would leave a note for someone else. "I'm sorry" was never said.

My special treat for the girls' birthday was ruined by the continued poor service delivered by Spa on the Avenue. Unfortunately, they are basically the only spa in the area and seem to feel good service is not necessary.…

she is the best- REBEKKA. i have been taking my daughter to Rebekka for about 5 years now an she loves the way Rebekka cuts an styes her hair, my daughter always walks out with a smile on her face Rebekka your the best an she will keep coming back to you!…

Best for hair - Rebekka. I have been going to the Spa on the Avenue for years. The staff is all great; especially Rebekka. She has been doing the color and styling on my hair for years, I have never been disappointed. I now have my husband and granddaughter going to her. We have never had a bad experience when using any of the services at Spa On The Avenue!…

The Best for Hair - especially Color...Rebekka. I have been going to the Spa on the Avenue for years and have always had a great experience. I always ask for Rebekka when having my hair done. She always does a great job! I have had massages & facials & all of the girls are great!…

Wonderful Experience. I have been here a few times now with the same hair stylist, Stephanie. I first came when I tried dying my hair on my own & it turned out horrible!! Steph fixed it fantastically! I even have a callic (sp idk??) in my bangs that I have never let anyone cut b/c I grew up with my mom always cutting it & messing it up! No prob for Steph! She did perfect! Ever since I have been going to her for my hair, I have had heads turning every day! Thanks Steph! See ya soon :-D…

Best Brazilian Wax Ever!!. I've been going to the same girl for 5 years for a brazilian wax. Her name is Rebecca (or Becky) and I love, love, love, love her!!! First of all, she is the sweetest girl you will ever meet. You can tell she loves what she does and she does it well. The first time I ever got a wax was with her and she made me feel so comfortable and worked with me through the process so it was as painless as possible. 5 years later, I love seeing her on my 4 week appointments. We just talk and laugh and before you know it, she is finished and my wax job looks beautiful once again. I highly recommend her to anyone looking for a brazilian waxer......I will NEVER go to anyone else!!…

Just Ok. After reading the good reviews for this place I had to check it out. Being new to the area I had been putting off getting a haircut for a while, back home I had been going to a place that I loved and so I have pretty high expectations. I cant complain, the service was fine, but I really wasn't impressed. When I arrived the receptionist was not particularly welcoming, but I checked in and was brought to the shampoo area within 10 minutes of my appointment time. Walking back to the shampoo area the one thing I couldn't help but notice is that they really need someone to sweep in between cuts and the stations are very cluttered. To me this makes the space the exact opposite of relaxing, but I am somewhat of a neat freak. The shampoo was good, the head massage was nice.

The girl that did my hair was ok and very welcoming and friendly, but I am more accustomed to someone who can make suggestions about new styles that would look good on me. I really think this place is better for someone who can bring a picture and ask for something very specific, rather than ask for advice, this being the case I really didn't think that it was worth the money. In the end the cut was fine, but nothing special. Really aside from the attractive salon space you might be just as well off going to the mall.…